November 27, 2024

Beyond Chatbots: How AI Agents Are Shaping Our Future

Artificial Intelligence (AI) has come a long way from being a buzzword to becoming an integral part of our daily lives. From voice assistants like Siri and Alexa to recommendation algorithms on Netflix and Amazon, AI is everywhere. But as we stand on the cusp of a new era in AI development, a new player…

Ross Ross Gerring

November 26, 2024

The No Frills Guide to How to Clear Browser Cache on Any Device

Clearing your browser cache is like hitting refresh on your internet experience. It helps fix website glitches, speeds up browsing, and ensures you’re seeing the latest web content. Here’s how to clear it on popular operating systems. Windows Google Chrome: Press Ctrl + Shift + Delete. Select Cached images and files. Hit Clear data. Edge:…

Ben Ben Townsend

November 7, 2024

RSS Feeds in 2024: Are You Missing Out on This Quiet Powerhouse for Your Website?

RSS feeds—you may have heard of them, but do you know how they could make a difference for your website? Despite being around for decades, RSS remains a hidden gem for site owners, offering a unique and effective way to distribute content. Let’s dive into what RSS is, how it works, and why it might…

Ross Ross Gerring

November 1, 2024

What is DKIM and how does it help email deliverability?

Understanding DKIM: The Key to Successful Email Deliverability DomainKeys Identified Mail (DKIM) is an important authentication technique that helps email servers verify the legitimacy of messages sent from your domain. By associating an encrypted digital signature with your emails, DKIM ensures that recipients can trust that the message originated from an authorized server and wasn’t…

Ross Ross Gerring

October 7, 2024

Understanding 500 Error Codes: Why Mail Servers Reject Inbound Emails and How to Fix It

When sending emails, one of the most frustrating things to encounter is a bounce-back with a cryptic error code. If you’ve ever faced a 500 error code, you’re not alone. These codes can cause confusion for both technical and non-technical people alike. The 500 series of error codes generally represent server-side issues—meaning the problem is…

Ross Ross Gerring

October 7, 2024

Why aren’t my web pages being indexed by Google Search Console (GSC)?

Google Search Console (GSC) is essential for diagnosing indexing problems that can prevent your pages from appearing in Google search results. Resolving these issues ensures that your website remains competitive in organic search rankings. Let’s break down all the reasons why pages might not be indexed, presented in priority order, and provide insights on how…

Ross Ross Gerring

September 26, 2024

Dummy’s Guide to IP Addresses for Website Owners

As a website owner or manager of a small-to-medium-sized organization, it’s good to understand some technical aspects of how websites work. One of the fundamental concepts you’ll encounter is the IP address. Even if you have a low-to-medium technical background, knowing the basics about IP addresses and how they relate to your website is important…

Ross Ross Gerring

September 19, 2024

The Importance of Regular WordPress Maintenance: A Guide for Website Owners

WordPress is one of the most popular website platforms in the world, powering over 40% of all websites. It’s known for its flexibility and ease of use, allowing users to create anything from a simple blog to a complex e-commerce site. But owning a WordPress site isn’t a “set it and forget it” situation. If…

Ross Ross Gerring

September 18, 2024

Demystifying the Four Essential Services for Your Website

As a small-to-medium enterprise (SME) owner or manager, navigating the technical aspects of running a website can feel overwhelming. You might have heard terms like “domain registrar”, “DNS hosting”, “Nameservers”, “cPanel” and “backend login,” but what do they actually mean for your business? Let’s break down these four essential services using simple metaphors to help…

Ross Ross Gerring

September 9, 2024

Hosted Website Platforms vs. Custom CMS Solutions: Which Is Best for Your Business?

At our agency, we help clients navigate the world of web development, whether they’re considering a quick, templated solution or a fully custom website. If you’re trying to decide which approach is right for your business, this article will guide you through the differences between hosted website platforms and custom CMS solutions, highlighting what each…

Ben Ben Townsend

September 9, 2024

The Relevance of Social Media for Small Businesses Today

Social media has become one of the most powerful tools for small businesses to reach new audiences, build brand awareness, and drive sales. With billions of users across platforms, social media is no longer a trend—it’s a fundamental aspect of how people communicate, shop, and engage with brands. However, not all small businesses will benefit…

Ben Ben Townsend

August 3, 2024

Top 10 Factors Slowing Down Your Website (and How to Fix Them)

A sluggish website can harm your business. Visitors expect fast-loading pages, and delays can lead to high bounce rates, lower search engine rankings, and lost revenue. Understanding why your website is slow is the first step toward improving performance. Here are the top 10 most likely factors contributing to a slow website and remedies for…

Izumi Izumi Mitsui

July 19, 2024

Upgrade or Wait? Decoding the Best Time to Update Your Software

When is a Suitable Time to Upgrade to New Versions of Software? In the ever-evolving tech landscape, upgrading software is an important decision that can influence an organisation’s operational efficiency, security, and overall success. This article delves into the timing of software upgrades, using the Drupal website content management framework as a primary example to…

Ross Ross Gerring

July 1, 2024

Understanding Consent Management Platforms (CMPs): A Guide for SMB Owners and Managers

In today’s digital landscape, managing user consent for data collection has become an important – sometimes essential – aspect of running a business, especially with stringent data privacy regulations like GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) in place. For small-to-medium business (SMB) owners and managers who may not be very…

Ross Ross Gerring

June 15, 2024

Shared Logins vs. Separate Logins for Different Systems: A Guide for Business Owners

When deciding whether to use shared logins or separate logins for different systems, it’s important to weigh the pros and cons of each approach. Here’s a breakdown to help you understand the implications of both options, factoring in modern considerations like passkey authentication and financial constraints. Shared Logins Pros: Ease of Use: Simplified Access: Employees…

Ross Ross Gerring

May 3, 2024

Is WordPress Multisite suitable for your business needs?

WordPress, a versatile platform used by millions of websites, offers a powerful feature known as WordPress Multi-Site. This functionality allows users to manage multiple WordPress sites from a single WordPress installation. Here’s a comprehensive guide on WordPress Multi-Site, detailing its uses, benefits, drawbacks, and a checklist to determine if it’s the right choice for your…

Ben Ben Townsend

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