September 26, 2024

Dummy’s Guide to IP Addresses for Website Owners

As a website owner or manager of a small-to-medium-sized organization, it’s good to understand some technical aspects of how websites work. One of the fundamental concepts you’ll encounter is the IP address. Even if you have a low-to-medium technical background, knowing the basics about IP addresses and how they relate to your website is important…

Ross Ross Gerring

September 19, 2024

The Importance of Regular WordPress Maintenance: A Guide for Website Owners

WordPress is one of the most popular website platforms in the world, powering over 40% of all websites. It’s known for its flexibility and ease of use, allowing users to create anything from a simple blog to a complex e-commerce site. But owning a WordPress site isn’t a “set it and forget it” situation. If…

Ross Ross Gerring

September 18, 2024

Demystifying the Four Essential Services for Your Website

As a small-to-medium enterprise (SME) owner or manager, navigating the technical aspects of running a website can feel overwhelming. You might have heard terms like “domain registrar”, “DNS hosting”, “Nameservers”, “cPanel” and “backend login,” but what do they actually mean for your business? Let’s break down these four essential services using simple metaphors to help…

Ross Ross Gerring

September 9, 2024

Hosted Website Platforms vs. Custom CMS Solutions: Which Is Best for Your Business?

At our agency, we help clients navigate the world of web development, whether they’re considering a quick, templated solution or a fully custom website. If you’re trying to decide which approach is right for your business, this article will guide you through the differences between hosted website platforms and custom CMS solutions, highlighting what each…

Ben Ben Townsend

September 9, 2024

The Relevance of Social Media for Small Businesses Today

Social media has become one of the most powerful tools for small businesses to reach new audiences, build brand awareness, and drive sales. With billions of users across platforms, social media is no longer a trend—it’s a fundamental aspect of how people communicate, shop, and engage with brands. However, not all small businesses will benefit…

Ben Ben Townsend

August 3, 2024

Top 10 Factors Slowing Down Your Website (and How to Fix Them)

A sluggish website can harm your business. Visitors expect fast-loading pages, and delays can lead to high bounce rates, lower search engine rankings, and lost revenue. Understanding why your website is slow is the first step toward improving performance. Here are the top 10 most likely factors contributing to a slow website and remedies for…

Izumi Izumi Mitsui

July 19, 2024

Upgrade or Wait? Decoding the Best Time to Update Your Software

When is a Suitable Time to Upgrade to New Versions of Software? In the ever-evolving tech landscape, upgrading software is an important decision that can influence an organisation’s operational efficiency, security, and overall success. This article delves into the timing of software upgrades, using the Drupal website content management framework as a primary example to…

Ross Ross Gerring

July 1, 2024

Understanding Consent Management Platforms (CMPs): A Guide for SMB Owners and Managers

In today’s digital landscape, managing user consent for data collection has become an important – sometimes essential – aspect of running a business, especially with stringent data privacy regulations like GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) in place. For small-to-medium business (SMB) owners and managers who may not be very…

Ross Ross Gerring

June 15, 2024

Shared Logins vs. Separate Logins for Different Systems: A Guide for Business Owners

When deciding whether to use shared logins or separate logins for different systems, it’s important to weigh the pros and cons of each approach. Here’s a breakdown to help you understand the implications of both options, factoring in modern considerations like passkey authentication and financial constraints. Shared Logins Pros: Ease of Use: Simplified Access: Employees…

Ross Ross Gerring

May 3, 2024

Is WordPress Multisite suitable for your business needs?

WordPress, a versatile platform used by millions of websites, offers a powerful feature known as WordPress Multi-Site. This functionality allows users to manage multiple WordPress sites from a single WordPress installation. Here’s a comprehensive guide on WordPress Multi-Site, detailing its uses, benefits, drawbacks, and a checklist to determine if it’s the right choice for your…

Ben Ben Townsend

May 2, 2024

The Critical Importance of Reproducibility in Bug Reporting

Understanding the Role of Reproducibility in Troubleshooting When it comes to software and website development, addressing and resolving bugs is a crucial step towards ensuring a smooth user experience. Much like a mechanic needs to hear the exact noise a car engine is making to diagnose a problem, software developers must be able to reproduce…

Ross Ross Gerring

April 23, 2024

Understanding Browser Cache (and how to clear it). A Guide for Non-Technical Users

When you browse the internet, your browser (e.g. Chrome, Safari, Firefox, Edge) saves bits of web pages—such as images, scripts, and HTML files—in a local storage space known as the browser cache. This mechanism is designed to make your web surfing experience faster and more efficient. Here’s a simple guide to understanding what browser cache…

Ross Ross Gerring

March 27, 2024

Inactive WordPress Plugins. Keep or delete?

WordPress, the powerhouse behind over 40% of all websites on the internet, offers flexibility and customization through a feature called plugins. These plugins are the gears and wheels in the vast machinery of WordPress, enabling users to extend the functionality and customize their websites beyond the basic offerings. However, managing these plugins, particularly understanding the…

Ross Ross Gerring

February 18, 2024

WordPress Account Compromise Alert – Imunify360

As added protection for the many WordPress websites we host, we’re pleased to announce that we’ve enabled additional security protection. This takes the form of Imunify360’s feature that helps to block brute force attacks on WordPress sites. Brute force attacks are when repeated attempts are made to login to a system using a list of…

Ross Ross Gerring

February 9, 2024

Decoding the Software Glitch: A Business Guide to Troubleshooting’s Intricacies

Software development isn’t always smooth sailing. Glitches and bugs rear their heads, threatening functionality and user experience. Navigating these challenges is the art of troubleshooting, a fascinating mix of scientific methodology and artistic intuition. By understanding this process, business leaders can foster empathy, collaboration, and ultimately, better software. The Detective’s Toolbelt: Standard Workflows and Beyond…

Ross Ross Gerring

February 2, 2024

Chrome Remote Desktop versus Windows Remote Desktop Connection – are they still needed?

The rise of cloud-based applications has fundamentally changed the way we access and utilize software. From CRM platforms to graphic design suites, a growing number of solutions function entirely within a web browser, freeing us from the limitations of local installations. Yet, despite this shift, remote desktop connections – connecting to a physical computer from…

Ross Ross Gerring

January 4, 2024

AI-mageddon: Digital Security in the New Age of AI Everywhere

In an era where technology’s capabilities exponentially increase by the day, Artificial Intelligence (AI) stands at the forefront, promising a future of innovation and efficiency. However, this progress is not without its pitfalls. The democratization and rapid proliferation of AI technology have led to significant concerns regarding digital security. This article delves into the complex…

Ross Ross Gerring

January 3, 2024

The Power of PHP Extensions

PHP, a server-side scripting language designed primarily for web development, has evolved significantly since its inception in 1994. Initially created by Rasmus Lerdorf, PHP has undergone numerous updates, with the latest versions offering improved performance, new features, and better security. Prominent websites like Facebook and WordPress, and content management systems (CMS) like WordPress, Joomla and…

Ross Ross Gerring

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