What we are doing to ensure continuity of our service to you during the COVID-19 pandemic

Itomic official holiday closing and opening times

December 20, 2012

Ross Ross Gerring

The Itomic offices, Perth and Melbourne, are officially closed from Monday December 24th through to Friday January 4th (inclusive). Which means that our official “all hands on deck” day back will be on Monday January 7th.

Rest assured that all sites that we host will of course remain monitored for “uptime”. Allthough we can’t guarantee to be as fast as normal in the highly unlikely event that hosting problems do occur, rest assured that we do have staff in place to respond to and resolve issues.

If you do have any reason to contact Itomic over the holidays, we recommend you call our regular landline numbers:

Perth: +61 8 9321 3844
Melbourne: +61 3 9827 8603

Most likely is that you’ll be transferred to our 24/7 human answering service, where you’ll be given the opportunity to leave a message and advise whether the issue can or can’t wait until our official return on Jan 7th.

For non-urgent isses, we also recommend you send an email to our standard support ticketing system: support@itomic.com.au.

A very happy, merry, and safe holiday to all, and here’s to a cracking 2013!

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